Hey Raha blog · Nanny and helper
How to brief your nanny or helper in Oman: school run, remote days and WhatsApp groups
A good nanny briefing in Oman has two parts: a standing sheet that rarely changes (times, who can collect, kit days, allergies, emergency numbers, which school groups she is in) and a short weekly plan on WhatsApp for what changes. Add a remote day plan, because schools in Oman have moved online at short notice in 2026. Keep portal passwords, fees and reports with you.
The short answer
- Sunday is the start of the school week (Sunday to Thursday), so send the weekly plan on Saturday evening.
- One standing sheet on the fridge and on her phone. Our Oman nanny briefing template is ready to fill in.
- One remote day plan, sent the evening before.
- One place for changes: your private chat with her, not the class group.
The school run
Write the run day by day, per child: start and finish time, gate or pick-up point, how collection works (card, tag, app code) and who is collecting. If a driver or another parent is doing it, tell the school through its usual process. Shorter days during Ramadan and around national holidays change the times, so put the term breaks from our IB school calendars across the GCC 2026-27 and CBSE school calendars across the GCC 2026-27 into her calendar early.
Add the practical bits that go wrong at 6.30am: water bottle, hat for outdoor PE, which bag is which, and what to do if the bus is late or she is stuck in Muscat traffic (call you first, then the school reception).
School portals and apps: what she needs and what stays with you
Government schools use the Ministry of Education's Educational Portal (home.moe.gov.om). Parents can see absence, daily notes and the school agenda, and students see timetables, exam schedules and virtual classes. Student logins for ministry platforms are now listed on the new student accounts platform (edugate.moe.gov.om). Private and international schools use their own parent app or learning platform.
Your nanny does not need any of these logins. She needs the outputs: today's timetable, the link or where it appears, and any change. Portals also hold grades, attendance warnings and fees, which stay between you and the school.
Remote learning days
Oman uses remote days mostly for weather. On 1 April 2026 the ministry switched schools in several governorates to e-learning for a day because of expected rain, and it has asked families to rely on official ministry channels, not forwarded rumours, when deciding whether school is remote.
On a remote day her job is logistics, not teaching: device charged and signed in, child at the table ten minutes early, breaks with water and a snack, materials ready, and a photo of the screen to you if a link fails. Our remote learning with a nanny or helper (GCC guide) has a brief you can copy.
Class WhatsApp groups
Class and bus WhatsApp groups move fast, mix languages and carry plenty of noise. Decide which groups she is in and why:
- Bus or pick-up group: useful for her, for delays and changes.
- Class parents' group: usually better kept with you. Pass on what matters in your daily message.
- Rules for her: no need to reply to everything, no photos of other children shared in groups, and never use a lesson link from a group chat on a remote day. Links come from the school's platform or from you.
Fair hours
Oman's Ministerial Decision No. 574 of 2025 regulating domestic workers gives a paid weekly day off, which can only be swapped in writing for pay or another rest day. Plan early drop-offs, late activities and weekend events so the week still adds up, and agree her rest day before term starts.
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What should I include in a nanny briefing in Oman?
Drop-off and pick-up times by day, who may collect, uniform and kit by day, allergies and medicines, emergency numbers (check your country's official emergency number), which school WhatsApp groups she is in, and what to do on a remote learning day.
Should my nanny have the login for the school portal?
It is better not to. Sign your child in on their own device once, keep the password yourself, and have her message you if your child is logged out. Portals also hold reports and fees she does not need.
Should I add my nanny to the class WhatsApp group?
Only if it helps with logistics such as pick-up changes or bus delays, and tell her she does not need to reply. Many families keep the class group themselves and pass on what matters in one daily message.
What does my nanny do on a remote learning day in Oman?
She gets the child to the right lesson on time with a charged device, materials and breaks, and messages you if a link fails. Teaching stays with the school and contact with teachers stays with you.
How many hours can a domestic worker work in Oman?
Oman's Ministerial Decision No. 574 of 2025 regulating domestic workers gives a paid weekly day off, which can only be swapped in writing for pay or another rest day.
Sources
- Ministry of Education (Oman), Educational Portal (Arabic)
- Ministry of Education (Oman), Educational Portal student guide
- Ministry of Education (Oman), new student accounts platform (Arabic)
- Oman News Agency, e-learning day for weather, Apr 2026 (Arabic)
- ILO NATLEX, Ministerial Decision No. 574 of 2025 on domestic workers
A little help from Hey Raha
I built Hey Raha so the school run does not depend on what I remember at 6am. Hey Raha reads your school emails and sends you and your helper one plan on WhatsApp: what to wear, what to pack, who is collecting and what changed.
Start freeMarie, founder of Hey Raha
Related: Oman nanny briefing template · Remote learning with a nanny or helper · Briefing your helper on the school week
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